Refund Policy
30-Day Money-Back Guarantee
If something isn’t quite right, we’ll make it right.
We offer a refund of your product cost (minus a small restocking and courier handling fee) within 30 days of purchase—no need to return the item.
Because we don’t get back the shipping and fulfillment costs charged by our 3PL courier, these fees are simply deducted from your total. This helps us keep prices fair for everyone while still ensuring you get the majority of your refund back quickly and hassle-free.
How to request a refund (super easy):
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Email us at tryveriastore@gmail.com with your order number and a quick note.
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Our team will confirm your request and process it right away.
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Refunds are sent to your original payment method (please allow 3–5 business days for your bank to post it).
Exchanges or store credit
Prefer a replacement or store credit instead of a refund? Just let us know in your email—we’ll take care of it for you.
We’re a small team that genuinely cares about every customer. 💜
If you have any questions at all, reach us at tryveriastore@gmail.com — we’re always here to help and make things right.